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We’re here to help you make the most of the Omyx Club. So, if you’ve any questions or require support from us then please don’t hesitate to get in contact, using one of the support channels available below.
Before submitting a support ticket please do take a look at the frequently asked questions, which can be found here. If you are sending a request for support please do not include your password but if it relates to your personal account then please do include your email address. If the request for support requires the amendment or assistance with your account or profile we will need to verify that you are the account owner.
Please note: we will never ask you for your account password.
Email
You can email us at anytime. We’ll aim to respond within 24 hours, most support tickets are answered within 2-3 hours. Please email info@theomyx.com
Twitter
You can tweet us with questions or comments @TheOmyx. In order for us to assist you further through Twitter please make sure you’re following us – we usually respond to support requests on Twitter via private messages, for security purposes.
Facebook
You can send us a message requesting support through Facebook, via our page The Omyx Club. Just like email we aim to respond with 24 hours.