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FAQs and Support

Below are a list of our frequently asked questions and how you can get in touch with our support team.
What is the Omyx Club?
The Omyx Club is a serious gay dating website. We're aimed at helping gay men across the world to find a more meaningful relationship, in a friendly, sociable space. We also offer social events (currently in London) to our members to make new friends, network, find dates and more.
How can I join?
Joining is very easy and takes just three quick steps to get an account setup. Membership is available to everyone, through our website.
How much does it cost?
There is no fee for registering an account or using our platform to search for members, make introductions or view profiles. We charge a small subscription fee for access to private messaging and our events, otherwise, the platform is free.
Who can see my profile?
Profiles setup on the Omyx Club are only visible to other Omyx Club members. We never add profiles to search engines.
What makes you different to others?
The Omyx Club focuses exclusively on helping gay men find serious, meaningful romance. We recognise that the dating space is highly saturated but that a lot of gay men struggle to find something more engaging, friendly and serious. Dating can be hard at the best of times and we offer a more serious space for gay men who are looking for that special someone.
Support
Before submitting a support ticket please do take a look at the frequently asked questions, above. If you are sending a request for support please do not include your password but if it relates to your personal account then please do include your email address. If the request for support requires the amendment or assistance with your account or profile we will need to verify that you are the account owner.
Please note: we will never ask you for your account password.
Email
You can email us at anytime. We’ll aim to respond within 24 hours, most support tickets are answered within 2-3 hours. Please email [email protected]
Twitter
You can tweet us with questions or comments @TheOmyx. In order for us to assist you further through Twitter please make sure you’re following us – we usually respond to support requests on Twitter via private messages, for security purposes.
Facebook
You can send us a message requesting support through Facebook, via our page The Omyx Club. Just like email we aim to respond with 24 hours.